Privacy Policy

This policy covers information collected through psr-fl.com and when you contact PSR — Professional Service Restoration by phone or email.

What we collect

• Contact and booking details you give us — name, phone number, email address, service address, and what you tell us about the job (rooms, pets, condition). This is collected through the forms on this site and over the phone.
• Call information — calls to our numbers may be recorded or tracked for quality and to measure which advertising works.
• Technical basics — our hosting and content-delivery providers log IP addresses and requests as part of operating any website securely.
• Usage analytics — we use Google Analytics to see which pages are useful in aggregate. See our Cookies Policy for what it sets and how to opt out.

What we use it for

• Responding to your enquiry, quoting, scheduling and performing the work.
• Following up on quotes and appointments.
• Keeping records we're required to keep for accounting and insurance-billed work.

We don't sell your information, and we don't share it with anyone except the service providers that make this site and our scheduling work (website hosting, content delivery, form email delivery, call tracking) — each only receives what it needs for its function.

Retention

Enquiry details are kept as long as needed to serve you and for our business records. You can ask us to delete your details at any time; some records we must retain by law (invoices, insurance documentation).

Your choices

You can ask what information we hold about you, correct it, or ask us to delete it — call (855) 777-6280 or email [email protected].

Children

This site is not directed at children and we don't knowingly collect information from anyone under 18.

Changes

If this policy changes, the current version will always be at this address.